Features
Customer Relationship Management
Control your relationship with key customers with facilities to record detailed profiles of companies and contacts and all correspondence.
Dispatch (Scheduling)
Plan daily pickups & deliveries and allocate resources (vehicles & crew) to jobs.
Sales & Marketing
Use detailed Marketing information to target potential accounts and also measure sales performance.
Warehouse
Control all movements into, out of and within multiple warehouses. Handles containerized & loose storage.
Inquiries & Surveys
Record details of incoming inquiries and schedule survey visits.
Quality
Measure customer satisfaction through Quality surveys and track Insurance claims
Pricing, Tariffs & Quotes
Utilize a vast array of pricing scenarios to produce quotations - from simple cost calculations based on weight, volume or distance to the most sophisticated 'least cost routing' system for the moving industry.
Tracking
Allow corporate clients and transferees to track shipments on-line 24/7/365
Move Management
A unique set of tools to manage workflow, coordinator diaries & tasklists, documents, billing, insurance, storage and quality control on every shipment.
Financials
Automatic job invoice production & recurring Storage invoices. Validate vendor invoices & post internal costs. Integrates with most popular accounting systems, such as Quickbooks and Sage.
Document Production
Produce all shipment documents. Create your own template documents in MS Word. Email documents to business partners.
Reporting
Financial & Operational reports including full P&L on every shipment. Generate your own reports with the report writer.
All modules in MoveManager are completely integrated, ensuring that data is always only entered once. The core MoveManager functionality addresses the three most vital areas for any one managing a move: controlling the progress of every service, keeping track of correspondence and managing costs and revenues.
Workflow
MoveManager lets you automate many repetitive tasks, such as reminders for Move Coordinators. Workflow can be defined based on different "Job Types",with user-defined business rules determining who will get alerts and when. Reminders can be escalated to ensure prompt action.
Correspondence
Providing tight integration with MS Word, MS Outlook and OpenOffice, MoveManager allows users to produce documents and email from templates at the click of a button. A full history of all correspondence is maintained.
Financials
MoveManager can generate invoices, both one-off and recurring. Consolidated invoicing is also available. MoveManager will also record your costs to produce Profit & Loss and Margin reports on every move, ensuring you maintain control of your finances.